Accessibility Features on Zoom

Commitment

Zoom is committed to ensuring universal access to our products and services, so that all meeting hosts and participants can have the best experience possible. Zoom's accessibility features enable users with disabilities to schedule, attend, and participate in Zoom meetings and webinars, view recordings, and access administrative features across our supported devices.

Accessibility Features

Zoom has four vendor-specific accessibility features:

  • Closed Captioning: Participants may type captions for what is said verbally during the meeting. Enabled under Profile Settings at https://zoom.us/signin
  • Closed Caption REST API to allow 3rd party closed captioning service providers to integrate with Zoom video conferencing and webinar
  • Keyboard Shortcuts for easy navigation of Zoom features
  • Resizeable text and user interfaces on Windows via support of high DPI Aware: End users may use system DPI scale settings rather than screen resolution to change the size of displayed text and user interfaces

Compliance

Zoom is compliant with the following accessibility standards:

Zoom services are now compatible with standard screen readers such as VoiceOver on iOS and OSX platforms, TalkBack on Android devices, and JAWS and NVDA for Windows platforms. Please see our Voluntary Product Accessibility Templates (VPATs) for more information:

Current version:

Old version:

Questions, Requests and Feedback?

Zoom has made ongoing efforts to monitor and improve our accessibility features, and has resources dedicated to accessibility questions and concerns. To reach us, please email access@zoom.us or open a support ticket at support.zoom.us.

Revision Date

January 2019